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Utilizing the Knowledge Base - GoldMine Knowledge Base functionality helps users manager any source of information related to customers or contacts, as well as marketing, sales and service processes. The Knowledge Base can be accessed by any GoldMine user to assemble corporate information and individual users can maintain their own personal knowledge base as well. This class will cover key features in Knowledge Base such as structuring materials via table of contents and import or export materials accordingly;
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GoldMine Summit Series Webinars
Ticomix is a provider of products and services for customer relationship management (CRM), sales force automation (SFA), IT service management (ITSM), information technology infrastructure library (ITIL), call centers, help desks, and computer networking. Our mission is to help our clients succeed through effective technology implementation and management. Headquartered in Rockford, Illinois, Ticomix also has a regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland, Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and Madison, Wisconsin; San Antonio, Houston, and Dallas, Texas.
